Kaspersky can be a bit challenging at times: updates etc. but their support team has always gone out of their way to help. THE NEW INTERFACE IS MUCH LESS COMPLICATED THEN IT WAS 8 YEARS AGO. I feel that "Safe Money" really needs a lot more work so I do not use it. That said the rest of the protection is outstanding. I highly recommend it for anyone that wants the ultimate (in my opinion) protection......
In the past three days I've spoken to your service reps to resolve an installation issue which may have been my fault. The reps were VERY helpful in getting me back on track. I can't thank them enough for their patience and pleasant responses.
Pros: User interface, Virus detection, Rescue disk, Value for cost, System performance
Cons: Scan speed
I've been using Kaspersky for several years now. I find it so easy to use, which is a big plus for those of us that are a bit tech challenged. I feel I am well protected from threats, and my personal information is safe. This product gets better and better, I will be a customer for years to come.
Pros: User interface, Virus detection, Parental controls, Rescue disk, Feature set, Value for cost, System performance
This program was recommended by a neighbor whom is an IT tech. It is by far the best internet protection available. I have used several others. None compares. Kaspersky is in a league far above anyone else.
The customer service was very helpful both times we telephoned. There was not much of a wait time to get someone on the other end of the line. I did not have to go through an elaborate series of automated phone systems, thank you. He was able to resolve my issue quickly and efficiently.
Pros: Virus detection, Rescue disk, Value for cost, System performance
I have enjoyed Kaspersky protection for over 3 years and was originally advised to purchase it by our son. I would highly recommend the protection and I buy the 3 year plan for the savings and I do not have to bother with yearly renewals.
Not very good.Locked me out of my credit card and bank account.Then it crashed my Computer.I am not a Computer wis.Maybe I did not load it right. I now have an I pad that my Grandson gave me.It is working very well for me.Joseph
My friend polluted my laptop running Vipre 22.214.171.124 with Malware/Adware that caused a redirect clicking on a link (anywhere) to Known Bad Sites, and not to the intended website. Kaspersky Internet Security removed all the offending Malware/Adware whereas Vipre did not.
Pros: User interface, Virus detection, Rescue disk, Feature set, Value for cost, System performance
I had a very good experience with Kaspersky for the past two years but missed my renewal date last month. Ran into some difficulty installing the newest edition, but finally figured it out. I am very pleased with the protection the program offers and will continue to be a user.
Pros: Virus detection, Value for cost, System performance
Replaced Zone Alarm Pro with KIS. It works well but I had an issue with a false positive. It is NOT easy to find the location to tell KIS that the file was OK and to allow it. After making the setting KIS ignored the setting and continued to remove the file. So far I have NOT found a way to allow this file to run without KIS removing it. KIS is a very good product but this is a bit annoying. Maybe the designers could fix this?